“your computer restarted because of a problem” is typically referred to as kernel panic and it can be caused by both software and hardware issues. If your Mac keeps restarting over and over again, you must first find the root of the problem and then fix it.
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In the following lines, we will go over the most common causes for this problem and we will give you options on how to fix it so stay with us if your Mac has started restarting on its own and you have been unable to stop this loop.
Most of our user base has seen this issue on OS Catalina using a Macbook Pro. Though this can occur more rarely on Mac Os Mojave. This leads us to believe that older laptops are more susceptible to this issue. Usually malware doesn’t intervene with your machine at Kernel level.
For starters, let’s go over the most likely causes for the sudden loops and restarts and 4 ways to fix it:
Using Vmware or any other virtual machine can destabilize your computers performance. Not enough virtual memory (RAM) is oftentimes the cause of many different problems and errors on Mac computers and it is perfectly possible that your Mac is restarting automatically because there isn’t enough RAM for all the processes that it is trying to run.
an outdated OS, driver, or plug-in on your Mac can cause conflicts and be a potential issue for any unexpected restarts.
this shouldn’t normally be happening but is still a potential reason for the Mac keeps restarting problem. If you’ve recently downloaded any apps that aren’t optimized properly and are causing conflicts with software that’s already on your Mac, this could be the cause behind the sudden restarts.
lastly, you shouldn’t forget that there may be some kind of hardware issue on your Mac such as damaged or not properly connected RAM sticks. A hardware issue is a perfectly possible reason for the restarting problem you are facing.
Kernel Panic is when your Mac’s screen goes black and an error message tells you that the computer needs to be restarted. Kernel Panic is an occurrence similar to the Blue Screen of Death for Windows computers and it can indicate lots of different problems.
Below, we will show you possible methods that you can try to fix this problem but note that, since the Kernel Panic problem may have different causes, you may have to go through all the fixing methods until you figure out which one works for you.
As we mentioned above, outdated software could be a possible reason for the sudden crashes of your Mac. This is especially likely if you haven’t installed the latest update for your macOS. Here is how you can fix this:
Sometimes, there could be a hardware conflict between your Mac and a peripheral device you’ve connected to the computer. Something as simple as a USB mouse could be causing the sudden restarts on your Mac.
The fix for this problem is very simple – just start disconnecting all devices, one by one, testing to see if the problem still occurs after each disconnected device. This should allow you to figure out if the Kernel Panic is caused by a peripheral and which device is the one that’s problematic. Once you figure it out, just do not connect the peripheral that’s triggering the error to your Mac anymore.
It is also possible that the Kernel Panic crashes could be caused by a problem login items that prevent you from logging in to your Mac account. Here is a way you may be able to bypass this issue.
1. Start your Mac and enter your password normally but don’t immediately click on the login button.
2. Hold down the Shift button – this will stop any frozen/not-responding apps apps from starting.
3. While holding down Shift, click on the login button and this time the problematic items shouldn’t interfere with the normal functioning of the computer.
If none of the fixes you have tried so far has worked, this last resort option may resolve your computer restarted because of a problem Catalina problem. To reinstall your macOS, you need to do the following: